How Target Leveraged Workday for HR Management and Employee Support

In 2018, Target implemented Workday to modernize its HR processes and increase organizational agility. Workday allows Target’s HR team to reconfigure business processes quickly without coding, use multiple testing environments to model changes, and integrate with other vendor systems efficiently. During the pandemic, Workday enabled Target to swiftly adjust benefits and leave policies, raise wages, and comply with new legislation, all through dynamic configurations. Workday’s platform also streamlined communication with team members and facilitated self-service capabilities, enhancing employee experience and operational efficiency. Additionally, Workday’s recruiting tools and mobile access improved applicant experience and hiring processes, allowing Target to manage a surge in job applications seamlessly. When Target decided to observe Juneteenth as a company holiday in 2020, Workday facilitated the rapid implementation within five days, showcasing its capacity to support quick organizational changes. Overall, Workday has helped Target maintain agility and deliver exceptional HR services.

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